Privacy Policy

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Introduction

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Custom Money ("we," "our," or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our personalized financial podcast service, website, and related applications (collectively, the "Service").

Please read this Privacy Policy carefully. By accessing or using our Service, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.

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Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Join our waitlist
• Connect financial accounts
• Provide information about your financial situation
• Interact with our podcast content
• Contact our customer support
• Participate in surveys or promotions

This information may include:

• Contact information (name, email address, phone number)
• Authentication information (usernames, passwords)
• Financial information (account balances, transaction history, spending patterns, credit information)
• Personal preferences and financial goals
• Demographic information
• Audio recordings of your questions or comments

Information Collected Automatically

When you access or use our Service, we may automatically collect certain information, including:

• Device information (device type, operating system, browser type)
• IP address and location information
• Usage data (how you interact with our Service)
• Listening habits and preferences
• Time spent on different sections of our Service

We may use cookies, web beacons, and similar tracking technologies to collect this information. You can set your browser to refuse all or some browser cookies, but this may limit your ability to use certain features of our Service.

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How We Use Your Information

We use the information we collect to:

• Create and maintain your account
• Provide personalized financial podcast content
• Analyze your financial situation and offer tailored recommendations
• Process and respond to your inquiries
• Improve our Service and develop new features
• Communicate with you about updates, promotions, or news
• Monitor and analyze usage patterns and trends
• Protect the security and integrity of our Service
• Comply with legal obligations

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Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

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Financial Data Connections

Our Service may allow you to connect your financial accounts through secure third-party integrations. When you choose to connect financial accounts, we access your financial data through encrypted connections and industry-standard security protocols. We do not store your financial institution login credentials.

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Sharing Your Information

We may share your information in the following circumstances:

• With service providers who perform services on our behalf
• With financial institutions when you authorize a connection
• With affiliates or business partners when you consent to such sharing
• In response to a legal request or process
• To protect our rights, privacy, safety, or property
• In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

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Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, which may include:

• The right to access your personal information
• The right to correct inaccurate information
• The right to delete your personal information
• The right to restrict or object to processing
• The right to data portability
• The right to withdraw consent

To exercise these rights, please contact us using the information provided at the end of this Privacy Policy.

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Children's Privacy

Our Service is not directed to children under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

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Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this Privacy Policy frequently to stay informed about how we protect your information.

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Advertising and Analytics Partners

We may work with third-party advertising and analytics providers who use cookies, web beacons, and other tracking technologies to collect information about your use of our Service. This information may be used to analyze and track data, determine the popularity of certain content, and better understand your online activity.

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Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Email: legal@custommoney.ai

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California Privacy Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA). For more information about these rights and how to exercise them, please see our California Privacy Notice available on our website.

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International Data Transfers

If you access our Service from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States or other countries where our servers are located. By using our Service, you consent to the transfer of your information to countries that may have different data protection rules than your country.

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